Sr. Customer Experience Specialist (m/f/d)

As a Sr. Customer Experience Specialist here at Honeywell, you will play a key administrative role in supporting the service operations and sales by ensuring smooth coordination, accurate documentation, and efficient communication to enhance overall customer experience. In this role, you will impact service delivery by managing administrative tasks that support service teams, maintaining service records, coordinating schedules, and facilitating communication between customers and internal teams to ensure high-quality service and customer satisfaction. KEY RESPONSIBILITIES - Manage administrative support for service operations including scheduling, documentation, customer communication, and invoicing - Prepare, process, and track invoices related to service delivery ensuring accuracy and timely billing - Maintain accurate records of service requests, customer interactions, service delivery status, and invoicing activities - Coordinate with service teams and customers to ensur...