Sr Cust Supp Mgt Professional

ibqbjb.fa.ocs.oraclecloud.com.CX_1

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Until 8/22/2026 First posted June 5, 2026 Last posted June 5, 2026
Job description

The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.

About this role

Summary

Manage and develop field service team, ensure operational excellence and customer satisfaction.

Job title

Sr Cust Supp Mgt Professional

Experience level

senior level

Industry

software

Location requirements

Candidate can be remote or on-site, location unspecified.

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

team managementoperational excellencecustomer engagementworkforce planning

Preferred skills

None specified

Specializations

customer serviceoperations managementworkforce planningcustomer engagement
Locations

Structured locations inferred from the posting.

No structured locations extracted for this role yet.