Sr. Credit Analyst

Job Title: Sr. Credit Analyst

Team: Accounting Operations

Scope: Individual Contributor, P2

Years of Experience: 2-5 years

Location: Work-from-Home, Ventura Supported

***Application window open until 8/10/25***

General Summary

This position is responsible for determining customer credit limits, resolve credit issues, reconciles accounts and prepares credit limit analysis for the North American wholesale business. This role will report directly to the Accounting Operations Director and work closely with cross-functional teams, including sales, dealer services and other finance team members to proactively identify and resolve issues and manage risk in the credit and collections process. This position requires a self-driven individual who is customer service oriented and dedicated to our purpose as a company: We’re in Business to Save Our Home Planet.

What You’ll Do: 

• Establish and maintain strong working relations with the sales team, dealer services and external customers
• Review new credit applications to determine credit limits and conditions of the sales.  Utilize tools such D&B, Reimer and SIC.
• Assess and process all on hold sales orders
• Evaluate the credit limits of existing customers and propose changes based on credit worthiness and financial health
• Work with past due customers to determine payment plans and manage the customer risks
• Work closely with dealer services and sales team to manage credit holds and past due balances
• Adhere to internal controls, policies and procedures and assists in creation and implementation of policies and procedures, as needed
• Participate in the ERP implementation and future maintenance/enhancement
• Participate in cross-org collaborative projects and problem solving
• Monthly meeting facilitation and periodic reporting as required
• Lead/assist with ad hoc projects as required
• Payment Portal support functions and cash application tasks

Who you are:

• Strong Communicator: You possess excellent interpersonal skills and a service mindset when working both with customers and co-workers. You convey information clearly and impactfully through written, verbal, and visual means.
• Self-Motivated: Work well independently and without need for close daily oversight. You strive to complete tasks thoroughly and promptly because getting it right, matters to you.
• Meticulous: Detailed-oriented in all aspects of your work. Provide complete follow-through on special assignments and on-going areas of responsibility.
• Demonstrate Initiative: Bring a natural curiosity to your work, enjoy “rolling up your sleeves” to dig into problems, and seek out opportunities for efficiency and continuous improvement
• Collaborative: You bring a team mentality; while often working alone, you understand your role in the context of the bigger picture, recognize the contributions of others, and value a variety of perspectives and ideas.

Experience You Bring:

• 2 – 5 years prior experience in an Accounts Receivable role performing credit and collections activities
• Experience in the apparel industry with a focus on the wholesale business a plus.
• Proficiency working in Microsoft Dynamics 65, Excel, Power BI, Smartsheet, Power query, or similar systems.
• Success in a fast-paced, high demand environment. Achieving success with limited resources and small teams.
• Bachelor’s degree in accounting/finance, business, economics, data analytics, or other related field is preferred (equivalent additional work experience may satisfy this requirement).

Hiring Range: $70,000 to $80,000 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from $64,800 to $97,200 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.

Benefits

Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.  

Employee Conduct

It is the responsibility of every employee to contribute to a positive and equitable work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.