Spot Offer In International Bpo..Inbound Tech Process

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/22/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR(Devopriya Pal) at 7059753939 for any further queries

We are currently hiring for Inbound Technical Support Process For US Shift.

Job Description:Receiving inbound calls from customers regarding printers,routers,emails issues and campaign calls.Analyzing the issues and selling relevant plans and softwares.

Candidates Profile:Must Have experience in outbound tech process more than 6 months.

Must know how to close the calls and take the payment from the customers.

Contact:HR(Devopriya) @ 7059753939

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




About this role

Summary

Handle inbound calls, troubleshoot issues, sell plans/software, close calls, process payments, in US shift

Job title

Inbound Technical Support Process

Experience level

6+ months

Industry

other

Location requirements

Kolkata, WB, in; remote not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

englishcall closingpayment processingtechnical support

Preferred skills

night shiftfluency in english

Specializations

technical supportcall handlingsalespayment collection
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City