Specialist, Sales Development

Concentrix TSC UK Ltd

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IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors Until 9/16/2026 First posted April 23, 2026 Last posted July 18, 2026
Job description

Job Title:

Specialist, Sales Development

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Location:

IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors

Language Requirements:

English (Required)

Time Type:

Full time2026-08-01
About this role

Summary

Engage customers, articulate product value, manage contracts and sales processes

Job title

Specialist, Sales Development

Experience level

not specified

Industry

unspecified

Location requirements

Gurugram, India; on-site role with possible remote flexibility

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer engagementsales forecastproduct knowledgeCRMlead qualification

Preferred skills

None specified

Specializations

customer engagementcontract renewalproduct knowledgesales forecastingCRM
Locations

Structured locations inferred from the posting.

Unknown location

On-site