Specialist, Operations Governance

Makati, PH-AIA Philippines Until 8/22/2026 First posted March 21, 2025 Last posted April 3, 2026
Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible in ensuring proper implementation of KYC and AML processes and reporting.

  • Ensures proper implementation of the following:
    • Customer Identification (KYC)
    • Customer Due Diligence (CDD) and Enhanced Due Diligence
    • Alerts Monitoring and Reporting (CTR/STR)
  • Periodically reviews KYC records including conduct of CDD/EDD and ensures that AML standards are complied with, records/information are up to date and complete
  • Ensures prompt and appropriate disposition of alerts generated by the AML system and documents action taken
  • Monitors and reviews alerts to identify whether a transaction is suspicious or not
  • Prepares and ensures accurate submission of Suspicious Transaction Report (STR) to Compliance
  • Ensures timely and accurate reporting of AML related reports such as but not limited to CTR, STR, etc.
  • Periodically reviews alert trends to ensure these are generated in accordance with the defined parameters or be able to identify possible areas for improvements
  • Conducts root cause analysis of any concerns coming from the review and recommends appropriate system enhancements to resolve alert issues

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About this role

Summary

Ensure proper implementation of KYC and AML processes and reporting.

Job title

Specialist, Operations Governance

Experience level

Industry

insurance

Location requirements

Located in Makati, PH; remote work not allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

KYCAMLCustomer Due DiligenceAlerts MonitoringReporting

Preferred skills

None specified

Specializations

KYCAMLDue DiligenceReporting
Locations

Structured locations inferred from the posting.

Makati, Metro Manila, Philippines

On-site City