Specialist, Customer Acquisition

Concentrix TSC UK Ltd

Apply to this job
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Until 8/22/2026 First posted May 15, 2026 Last posted May 15, 2026
Job description

Job Title:

Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Develop and maintain strong relationships with key partners, resellers, distributors, and strategic alliances. 

  • Serve as the primary point of contact for assigned partners. 

  • Conduct regular business reviews to align goals, performance, and action plans. 

  • Create joint business plans with partners to drive pipelines, revenue, and market expansion. 

  • Identify opportunities for upselling, cross-selling, and co-selling with partners. 

  • Monitor partner performance against agreed KPIs and take corrective actions where required. 

  • Execute MQL lead as assigned to respective countries. 

  • Drive partner-led sales motions and support partners through the entire sales cycle. 

  • Collaborate with internal sales teams to co-sell into key accounts. 

  • Forecast partner revenue accurately and track ongoing deal progress. 

  • Equip partners with product, technical, and sales knowledge needed to be successful. 

  • Coordinate training programs, workshops, and certifications. 

  • Ensure partners understand product updates, competitive positioning, and value propositions. 

  • Work with partners to develop and execute co-marketing campaigns. 

  • Promote partner-led events, webinars, and demand-generation activities. 

  • Support partners in building strong market presence and brand alignment. 

  • Ensure partners adhere to company policies, programs, and compliance requirements. 

  • Manage partner onboarding processes to ensure smooth activation. 

  • Use CRM tools to track partner engagements, opportunities, and overall business health. 

  • Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience. 

  • Provide partner feedback to product and leadership teams for continuous improvement. 

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time2026-05-31
About this role

Summary

Manage and grow partner relationships to drive sales, market expansion, and revenue.

Job title

Specialist, Customer Acquisition

Experience level

not specified

Industry

unknown

Location requirements

Kuala Lumpur, on-site; remote not mentioned

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer engagementpartner managementsales cycleCRMcommunication

Preferred skills

None specified

Specializations

customer acquisitionpartner managementsales cycleco-marketingrelationship management
Locations

Structured locations inferred from the posting.

Unknown location

On-site