Spanish Speaking Entertainment Services Advisor

Patrique Mercier Recruitment is excited to offer a position for a Spanish Speaking Entertainment Services Advisor. In this dynamic role, you will be the first point of contact for Spanish-speaking clients seeking assistance with our entertainment services. Your ability to communicate effectively in Spanish and provide outstanding customer service will be key to delivering a memorable experience for our clients. If you have a passion for the entertainment industry and a talent for helping others, we invite you to apply!

Responsibilities

• Assist Spanish-speaking clients with inquiries related to entertainment services, including events, bookings, and ticketing.
• Provide knowledgeable and friendly customer support via phone, email, and chat.
• Troubleshoot issues related to bookings and resolve client concerns in a timely manner.
• Document interactions with clients and maintain accurate records for future reference.
• Collaborate with internal teams to improve service offerings based on client feedback.
• Stay updated on industry trends and events to provide relevant information to clients.

Requirements

• Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.
• Strong communication and customer service skills.
• Prior experience in customer support or the entertainment industry is preferred.
• Excellent problem-solving abilities and attention to detail.
• A passion for entertainment and delivering exceptional client experiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with booking systems and customer relationship management tools is advantageous.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )