Spa Supervisor

Mgmchina.wd5.mgmchina

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MGM Macau Until 9/30/2026 First posted March 27, 2025 Last posted August 1, 2026
Job description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Responsibilities

  • Assist the Spa Manager in planning, organizing, and directing the overall operations and maintenance of the Spa Division at MGM

  • Maximize spa productivity at the same time to fulfill Forbes 5-star service standards and expectation from hotel guests

  • Support the Spa operation, including adherence of cleanliness as well as hygiene standards and ensure the functionality and maintenance of all equipment in the spa areas

  • Supervise, monitor, and evaluate the performance of Receptionists and Spa Attendants, ensuring the Forbes standards and the highest level of service is provided to Spa guests, members and customers

  • Assist on keeping the accurate inventory of Spa products, linens, supplies, etc

Requirements:

  • 3 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment

  • Working knowledge of Opera and Microsoft Office, Zenoti, SpaSoft and/or CSS, SpaBooker, HotSOS knowledge desirable

  • Bachelor’s Degree or above

  • Excellent language skills in English, Cantonese and Mandarin

  • Must be able to work rotating shifts including weekends and holidays

About this role

Summary

Assist Spa Manager in operations, ensuring service standards and supervising staff.

Job title

Spa Supervisor

Experience level

3 years

Industry

hospitality

Location requirements

Located in Macau; remote work not allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

3 yearsoperamicrosoft officezenotispasoftcssspabookerhotosbachelor's degreeenglishcantonesemandarin

Preferred skills

5 starluxury hotelresortcasino

Specializations

spaluxurycustomer service
Locations

Structured locations inferred from the posting.

Unknown location

On-site