Spa Receptionist

Mgmchina.wd5.mgmchina

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Until 8/22/2026 First posted March 27, 2025 Last posted January 21, 2026
Job description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Meet and greet guests upon arrival, thank them and wish them a fond farewell when leaving

  • Handle requests, enquiries and bookings for Spa, Salon, Gym and Studio according to established standard operating procedures

  • Be thoroughly knowledgeable of all Spa treatments, protocols and appropriate therapy, sequencing and how to upsell “add-on” treatments

  • Ensure accurate registration of guests, treatment type(s), reservations and details; prepare assessment sheet, collect payments and provide appropriate Spa orientation when necessary

Job Requirements:

  • 1 – 2 years’ experience in similar capacity in a 5 star luxury Hotel or Casino Resort environment

  • High school diploma or equivalent preferred

  • Fluent in Cantonese, Mandarin and English

About this role

Summary

Greet guests, manage bookings, and provide spa service information.

Job title

Spa Receptionist

Experience level

1-2 years

Industry

hospitality

Location requirements

Located in Macau, remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

cantonesemandarinenglish

Preferred skills

high school diploma

Specializations

spacustomer servicehospitality
Locations

Structured locations inferred from the posting.

Macau, Macao

On-site City