Solutions Consultant

We are looking for a Solutions Consultant to join our high-performing Integrated Solutions team, partnering with our largest national accounts to deliver transformative, data-driven solutions.

As a Solutions Consultant, you will act as a premier subject matter expert and strategic business partner, collaborating on the design of complex solutions for our top enterprise customers. By bridging the gap between cutting-edge technology and customer business drivers, you will directly influence multi-million dollar deals and drive our landmark DP3 platform migration programme.

This is a high-impact, national role where your consultative expertise will help shape the future of risk, verification, and financial technology in Australia and New Zealand.

This role can be done either as a full time position or as a part-time role at 3 days per week. 

What You’ll Do

• Identify Complex Solutions: Carry out initial customer needs analyses to understand complex challenges and map customer requirements as part of strategic business transformations.

• Qualify & Document Concepts: Create, validate, and document robust Solution Concepts, working closely with the Sales team and clients to iterate designs.

• Lead Stakeholder Collaboration: Coordinate with internal Equifax stakeholders (including Product Management, BTS, and Delivery teams) to assess, validate, and quantify solution scopes.

• Manage Pre-Sale to Delivery Transitions: Act as a critical stakeholder and Subject Matter Expert in transitioning solutions from pre-sale design to technical project development.

• Mitigate Risk & Guide Change: Assess operational risks and impacts of proposed solutions, participating in steering committees to manage client-side change management through to final acceptance.

• Drive Platform Migrations: Engage customers on current contracts to plan, secure commitments for, and execute migrations to our target-state DP3 platform.

• Uncover Upsell Opportunities: Conduct current-state analyses of customer systems to identify and action upsell opportunities for expanded DP3 functionality and data sources.

• Identify & Manage Risk Accounts: Spot migration-at-risk customers early and collaborate with senior leadership to design proactive engagement approaches.

• Partner for Revenue Growth: Collaborate with Strategic Relationship Managers and Business Development Managers to identify opportunities, develop client insights, and achieve sales targets.

• Represent Equifax in the Industry: Deliver insights back to internal product/marketing teams and present on behalf of Equifax at major industry forums and conferences.

What Experience You Need

• 6+ Years of Sector Experience: Proven business, sales, or technical consulting experience within the financial services, insurance, banking, or telecommunications sectors.

• Solution-Based Sales Track Record: Demonstrated experience in consultative sales, with a history of developing and presenting multi-million dollar, multi-year solutions.

• Technical & Diagnostic Capability: Strong analytical and diagnostic skills, with proven technical ability in complex data environments, API integrations, or platform architecture.

• Project & Stakeholder Management: Proven ability to manage complex project deliverables, assess operational risk, and negotiate for cross-functional resources in a matrixed environment.

• Executive-Level Communication: Exceptional presentation skills, with a demonstrated ability to explain complex technical concepts to non-technical, C-suite audiences.

What Could Set You Apart

• Domain Expertise: Advanced knowledge of credit risk, fraud mitigation, identity verification, and relevant regulatory frameworks within ANZ.

• Industry Certifications: Completion of the Financial Services Institute of Australasia (FINSIA) Diploma of Financial Services (or equivalent).

• Established Executive Network: An active, highly influential network within top-tier Australian banking or financial institutions.

• Migration Project History: Hands-on experience advising enterprise clients through legacy-to-cloud data platform migrations.

Primary Location:

AUS-Melbourne

AUS-Sydney-Blue-Street

Function:

Function - Sales Support

Schedule:

Full time