Software Engineer, Global CRM Platform

Description

The goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

Leveraging your knowledge of CRM system architecture, you'll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok's proprietary CRM into an enterprise-grade, market-leading platform. You'll work alongside a global team of product managers located in TikTok's major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

In this role, you will work on:
- Backend development of TikTok's proprietary CRM platform.
- Turn TikTok's proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
- Understand users' personalized requests and come up with scalable technical solutions.
- Build a globalized CRM System with high performance and availability across multiple regions.

Requirements

Minimum Qualifications:
- Bachelor's degree or above in computer science or related fields. 1+ years of experience building scalable systems.

Preferred Qualifications:
- Familiarity with Elastic Search and key/value stores (Redis, Memcached etc) is a plus
- Familiarity with Message Queue (Kafka, RabbitMQ, RocketMQ etc) is a plus
- Familiarity with CRM platforms and Ad Sales automated processes is a plus
- Professional experience with Java is preferred.
- Professional experience with Spring Boot and/or other Microservice frameworks is preferred
- Professional experience with relational databases (MySQL, Postgres etc) is preferred