SJHP Orthopedics MA 8-5

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

The Medical Assistant is an integral part of the Patient Care Team and acts as the liaison between the provider and the patient; to meet the medical needs of the patient.

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• High school diploma or GED
• Certified Medical Assistant
• Completed a formal Medical Assistant Training Program -or- minimum of three (3) years working as a Medical Assistant
• BLS Certification (must be obtained within 6 months of hire)

Preferred Qualifications:

• Prior experience in related clinical setting

Duties and Responsibilities:

• Establishes strong working relationships with providers; while facilitating excellent patient care
• Consistently exceeds customer service expectations and communicates effectively
• Strong data entry and computer abilities in addition to proficiency; when performing department specific clinical skills
• Must be able to perform accurately and quickly in a busy, stressful environment, setting priorities as to duties
• Understands and follows policies and procedures
• Builds productive interpersonal relationships in every encounter and demonstrates teamwork
• Actively participates in the department
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned

Physical Demands and Environmental Work Conditions:

• Accepts the risk of exposure to job-related illness and injury which may cause long-term health problems
• Must be able to see with corrective eyewear, hear clearly with assistance, and differentiate colors accurately (when required)
• Must be able to sit and walk frequently or for long periods of time
• Must be able to stand, bend, squat, climb, kneel, and twist routinely
• Constant use of the computer and keyboard
• Must be able to lift greater than 50 pounds and push 0-300 pounds (frequently)

Special Demands:

• Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families; in an attempt to ensure a safe, respectful environment that will support the delivery of care
• Effectively copes and strives for balance when caring for acutely ill patients and families