Site Reliability Engineer, TikTok Generalized Arch USTO

Description

TikTok’s Generalized Architecture US Tech and Operations team is dedicated to ensuring that TikTok’s core services run stable, efficient, and cost-effective at global scale. We focus on enhancing the observability and operability of our infrastructure and services, using data-driven insights to safeguard business stability 24/7.

- Ensure the stability and reliability of TikTok’s core services; respond quickly to production incidents and build mechanisms and platforms to continuously improve incident handling efficiency.
- Define and maintain system quality SLAs through continuous, comprehensive data operations; identify and manage system risks to improve reliability, scalability, and performance.
- Participate in TikTok’s disaster recovery initiatives, including risk assessment, disaster recovery design, capacity planning, and contingency plan development, to strengthen system resilience and fault tolerance.
- Develop and accumulate best practices, tools, and frameworks for operations and maintenance; provide guidance on system architecture design and component selection; produce high-quality technical and operational documentation.

Requirements

Minimum Qualifications
- Bachelor’s degree or above in Computer Science or a related field.
- Solid foundation in computer science and software engineering, with understanding of operating systems (especially Linux), storage systems, and network I/O principles.
- Proficiency in one or more programming languages, such as Python, Go, Java, PHP, C, or C++.
- Strong problem-solving skills with a systematic approach, effective communication abilities, and a strong sense of ownership and responsibility.

Preferred Qualifications
- 3+ years of relevant experience in a large-scale internet or cloud-based business environment.
- Hands-on experience building AI-powered tools to improve SRE/operations efficiency (e.g., intelligent runbooks, automated incident response, anomaly detection, or self-healing systems).