Shopify Web Manager - eCommerce

Shopify Web Manager

Reporting To: Product/Development Team
Engagement Type: Full-time, Long-term (subject to performance and team fit)

Role Overview

The Shopify Web Manager will be responsible for validating site functionality, monitoring performance, and ensuring a consistent user experience across browsers and devices. You will serve as the quality gatekeeper for site updates, third-party integrations, and UX/UI implementation. This role requires a meticulous eye for detail, a strong understanding of QA processes, and the ability to work cross-functionally with developers, designers, and project stakeholders.

Key Responsibilities

• Conduct functional testing for all site features including checkout, forms, filters, and navigation

• Execute cross-browser and cross-device testing (Chrome, Safari, Firefox, Edge, iOS, Android)

• Validate UI/UX against design specs to ensure optimal user experience

• Monitor and report on site performance including page speed and responsiveness

• Perform SEO and accessibility audits aligned with best practices (e.g., WCAG)

• Test third-party integrations such as shipping, CRM, payments, and reviews

• Document bugs and issues using tools like Jira, Trello, or Asana

• Run regression testing following site updates or bug fixes

• Collaborate closely with developers, designers, and PMs to troubleshoot and resolve issues

Required Skills and Qualifications

• 3+ years of QA, web management, or Shopify experience

• Strong knowledge of cross-browser/device testing tools and methodologies

• Familiarity with SEO, accessibility standards, and performance optimization

• Experience with project management tools like Jira, Trello, or Asana

• Detail-oriented with a focus on clean reporting and communication

• Ability to thrive in a remote, fast-paced, and collaborative environment

Preferred but Not Required

• Hands-on experience working within Shopify’s admin or Liquid templates

• Familiarity with automated testing tools or QA scripting

• Experience managing integrations with CRMs, shipping platforms, or analytics tools

Tools You May Use

• Shopify Admin

• BrowserStack or similar testing platforms

• Google PageSpeed Insights, Lighthouse

• Jira, Trello, Asana

• Slack, Zoom, and other collaboration tools

Performance Expectations (First 90 Days)

30 Days: Audit current Shopify site for bugs, performance issues, and UX inconsistencies; document and prioritize fixes.
60 Days: Establish QA workflow for ongoing releases and conduct cross-browser/device testing for active development items.
90 Days: Support regression testing, monitor integration health, and implement a proactive QA reporting process across the team.