Shift Manager

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New york, NY, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

 

Shift Manager

What we offer:

  • Daily/ Weekly tips
  • Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
  • complimentary meal and drink per shift
  • Commuter benefits
  • Paid time off
  • 401K program
  • Referral bonus for bringing new members in to the team
  • Opportunities for advancement

 

Shift Managers support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. Managers provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

 

Schedule:

  • Available to work days and nights
  • weekends and holidays
  • and variable schedule, per the needs of the business

 

 

Responsibilities: Will be discussed during the interview and/or orientation

 

EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.

 

 

Qualifications 

  • 1+ year fast casual restaurant management experience
  •  NYC: Qualifying Certificate in Food Protection NYC (NYC food handlers certificate)
  • 18+ years of age 
  • Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks) 
  • Function in a fast-paced and noisy kitchen environment 
  • Tolerance to temperature fluctuations 
  • Work with hazardous substances such as hot oil 
  • Read, write, speak, and understand basic English 
  • Communicate clearly 
  • Lead a team effectively 
  • Use a basic computer system (ex. cash register) 
  • Maintain general knowledge of FGNY: locations, transportation, management team, etc. 
  • Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates 

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage restaurant operations, support staff, ensure guest satisfaction, and adhere to policies.

Job title

Shift Manager

Experience level

1+ year

Industry

restaurant

Location requirements

must be based in new york with remote work allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

food handlers certificateleadershipcommunicationbasic computer skills

Preferred skills

None specified

Specializations

restaurant managementteam leadershipcustomer servicefood safety
Locations

Structured locations inferred from the posting.

New York, NY, USA

Hybrid City