Shift Leader
Insomnia Cookies
Apply to this job Melrose Park, IL on site Until 8/21/2026 1+ years exp First posted June 4, 2026 Last posted June 4, 2026
Job description
Become a Shift Leader at our Melrose Park, IL store! As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!
SOME OUR SWEET SHIFT LEADER PERKS:
• Flexible part-time work schedules
• Pay rate: $17.00/hr.
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
About this role
Summary
Lead bakery shifts, ensure customer satisfaction, manage team, uphold safety standards, handle cash.
Job title
Shift Leader
Experience level
1+ years
Minimum experience
1+ years exp
Industry
food service
Location requirements
Melrose Park, IL; on-site; no remote work
Salary
Pay rate: $17.00/hr.
Management role
Yes
Skills & keywords
Required skills
customer servicePOS systemscommunicationtime managementleadershipfood safety
Preferred skills
None specified
Specializations
customer servicefood handlingleadershipcash handling
Locations
Structured locations inferred from the posting.
Melrose Park, IL, USA
On-site City
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