Services Facilitator - Guest Service

Qiddiya Investment Company is seeking a passionate Services Facilitator - Guest Service to join our dynamic team. In this role, you will play a critical part in ensuring that our guests have an unforgettable experience. Your friendly demeanor and excellent communication skills will help you connect with visitors, address their needs, and provide support during their time at Qiddiya. You will be responsible for creating a welcoming atmosphere that reflects our commitment to outstanding service.

Responsibilities

• - Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
• - Maintain reception and common spaces in a tidy and clean condition.
• - Connect and transfer calls to relevant department/stakeholder and handle queries as needed.
• - Assist the HR team with onboarding and termination activities and processes.
• - Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.
• - Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.
• - Arrange airport collection to specified individuals as and when needed.
• - Maintain office supplies and services such as stationery, equipment, etc.

Requirements

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Experience in guest services or hospitality role.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Fluency in both Arabic and English is preferred.