ServiceNow Developer

Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

Experience: 2 to 5 Years

Early Joiners Preferred

**Key Responsibilities:**

• Develop and maintain ServiceNow applications using JavaScript, Glide API, and core scripting capabilities (2-5 years experience required)
• Design and implement ITSM module solutions including Service Catalog, CMDB, and workflow configurations
• Build system integrations using REST and SOAP protocols
• Configure access controls, data policies, UI policies, and Flow Designer workflows
• Manage application deployment through Update Sets and Git version control
• Troubleshoot and optimize platform performance with strong analytical and problem-solving skills
• Collaborate effectively with cross-functional teams in a fast-paced environment
• Maintain high-quality code standards and attention to detail throughout development lifecycle

**Preferred Experience:**

• ServiceNow certifications (CSA or CIS ITSM)
• Advanced features including Service Portal, UI Builder, and Performance Analytics
• Agile/Scrum methodologies

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