ServiceNow Developer
Contact Government Services, LLC
Apply to this job Baltimore, MD hybrid Until 8/21/2026 First posted March 7, 2026 Last posted March 7, 2026
Job description
ServiceNow Developer
Employment Type: Full-Time, Mid-level
Department: Information Technology
CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
- Implement multiple HR Service Requests within the HRSD scope in ServiceNow
- Develop applications to facilitate Employee service requests to HR and HR fulfillment process
- Refactor ServiceNow software customizations during ServiceNow major updates
- Collaborate with fellow developers and business analysts in an Agile development environment
- Understand backend configuration of ServiceNow Design tests and build test data
- Support configuration, change, and release management
- Maintain responsibility for the completion and accuracy of work products
Qualifications:
- A Bachelor’s degree in a related field
- 3-7 years related experience
- 2+ years ServiceNow development experience
- ServiceNow Certified System Administrator (CSA) certification
- Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
- Experience working with Agile Development and Test Management applications of ServiceNow
- Excellent communication skills, written and verbal
- Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace
Ideally, you will have:
- Hands-on experience with the ServiceNow HR Service Delivery application
- Familiarity with Human Resources business processes
- Experience with business analysis or requirements gathering
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board:
Email: [email protected]
#CJ
Compensation (from employer):
112597.33–144768 USD per year
About this role
Summary
Develop and customize ServiceNow applications, support HR services, collaborate in Agile environment
Job title
ServiceNow Developer
Experience level
3-7 years
Industry
government
Location requirements
Baltimore, MD, no remote work mentioned
Salary
112597.33–144768 USD per year
Management role
No
Skills & keywords
Required skills
JavaScriptSQLServiceNow CSAreport creationworkflow customization
Preferred skills
HR Service Deliverybusiness analysis
Specializations
serviceNowagilejavascriptSQLHRSD
Locations
Structured locations inferred from the posting.
Baltimore, MD, USA
On-site City
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