ServiceNow Administrator (Warsaw)
Cronos Europa
Apply to this jobCronos Europa is looking for an experienced ServiceNow Administrator to support a long‑term project within a large European public‑sector IT environment, onsite in Warsaw, Poland.
Role Overview
You will be responsible for the administration, configuration, and continuous improvement of the ServiceNow platform, ensuring stability, security, and alignment with business needs in a complex IT landscape.
Key Responsibilities
- Administer and maintain the ServiceNow platform (ITSM and related modules)
- Ensure platform performance, availability, and security
- Support upgrades, fixes, and continuous improvements
- Analyze business requirements and translate them into technical solutions
- Support integrations with external systems (REST, LDAP, SSO, Web Services)
- Produce and maintain technical documentation and SOPs
Required Profile
- Bachelor’s degree in IT or equivalent
- Minimum 5 years of IT experience, including 2+ years as ServiceNow Administrator
- Strong knowledge of ServiceNow, ITSM, and integrations
- Knowledge of MariaDB
- ServiceNow certifications (CSA and CAD or equivalent)
- English level B2 or higher
Practical Information
- Location: Warsaw, Poland
- Work mode: Onsite
- Contract: Long‑term
- Start date: ASAP
Summary
Manage, configure, and improve ServiceNow platform, ensure security, performance, and integrations.
Job title
ServiceNow Administrator
Experience level
2+ years as ServiceNow Administrator, 5+ years IT experience
Minimum experience
5+ years exp
Industry
information technology
Location requirements
onsite in Warsaw, Poland; no remote work allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Warsaw, Poland