ServiceNow Admin
Agile Enterprise Solutions
Apply to this job Tacoma, WA, us on site Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description
Position: ServiceNow Admin
Location: Tacoma WA
Duration: 6+ Months,
Job description
Role Summary:
•Technical Consultant will be responsible for Support of the Service Management product/tool suite
• Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team
•Resolve L2/L3 tickets
•Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program
•ServiceNow development and support experience of 5 years plus.
•Thorough understanding of ITIL best practices and common IT Service Management processes
•Experience of working on Transformation/Migration projects of ServiceNow
Certifications
•ServiceNow Administration
•ITIL foundation Certification
Must have skills: Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc)
Location: Tacoma WA
Duration: 6+ Months,
Job description
Role Summary:
•Technical Consultant will be responsible for Support of the Service Management product/tool suite
• Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team
•Resolve L2/L3 tickets
•Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program
•ServiceNow development and support experience of 5 years plus.
•Thorough understanding of ITIL best practices and common IT Service Management processes
•Experience of working on Transformation/Migration projects of ServiceNow
Certifications
•ServiceNow Administration
•ITIL foundation Certification
Must have skills: Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc)
H1B copy and Passport Number mandatory For Submission.
About this role
Summary
Support and develop ServiceNow platform, manage incidents, problems, changes, and integrations.
Job title
ServiceNow Admin
Experience level
5+ years
Industry
software
Location requirements
Tacoma, WA, remote work not specified
Salary
Not specified
Management role
No
Skills & keywords
Required skills
incident managementproblem managementchange managementservice catalogcmdbworkflowsintegrations
Preferred skills
None specified
Specializations
ServiceNowITILIT service managementworkflowintegrations
Locations
Structured locations inferred from the posting.
Tacoma, WA, USA
On-site City