Service Support Rep

Globalchannelmanagementinc

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Mason, OH, us on site Until 8/21/2026 First posted March 23, 2025 Last posted March 23, 2025
Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Training Hours: 10:00am - 6:30pm ( 3 weeks) / Monday - Friday

Monday - Friday Perm Hours 11:30am - 8:00pm


Service Support Representative needs 1 – 2 years of experience in a professional business environment


Service Support Representative  requires:

  • Knowledge of vision benefits and/or insurance industry a plus
  • Call Center
  • exceptional customer service

Service Support Representative  duties:


  • Interface with providers to verify member eligibility and authorize services
  • Review claims details, research payment issues, investigate provider network details

$13/hr

12  months



About this role

Summary

Assist with verifying member eligibility, reviewing claims, and providing customer support in insurance context

Job title

Service Support Rep

Experience level

1-2 years

Industry

recruiting and staffing

Location requirements

Mason, OH, US; remote not allowed

Salary

$13/hr

Management role

No

Skills & keywords

Required skills

call centercustomer serviceverificationclaims review

Preferred skills

vision benefitsinsurance industry

Specializations

call centerinsurancecustomer serviceclaims review
Locations

Structured locations inferred from the posting.

Mason, OH, USA

On-site City