Service Specialist

Epiqsystems.wd5.epiq Careers

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New York, NY Until 8/21/2026 H-1B sponsor history First posted August 30, 2025 Last posted August 30, 2025
Job description

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide printing, scanning, copying and binding services of time sensitive and confidential documents at the client location. Seeking a candidate to work 12:00p.m to 9:00.pm. Monday to Friday.

Responsibilities

  • Process work as requested through the digital job submission system, received via email or in-person

  • Print, scan, copy and bind projects as requested

  • Restock supplies and paper as needed in copy machines

  • Comply with confidentiality policy and maintain documents in a secure area

  • Assist with basic maintenance of office hardware as needed and notify appropriate personnel regarding any advanced maintenance that needs to be scheduled

  • Quality check all work and escalate issues to the Site Manager as needed

Requirements

  • High School Diploma or GED

  • Great customer service skills, ability to multi-task with attention to detail

  • Good verbal and written communication skills

  • Computer skills and experience working with MS Word, Excel and Outlook

  • Ability to lift or move 40 lbs. or greater

  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

  • Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 17.25 to 21.57 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

    Click here to learn about Epiq's Benefits.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

    About this role

    Summary

    Provide printing, scanning, copying, and binding services for confidential documents.

    Job title

    Service Specialist

    Experience level

    entry level

    Industry

    services

    Location requirements

    Located in New York, NY; no remote work allowed.

    Salary

    17.25 to 21.57 USD per hour

    Visa sponsorship

    H-1B sponsor history

    Management role

    No

    Skills & keywords

    Required skills

    high school diplomacustomer servicecommunicationcomputer skillslifting

    Preferred skills

    None specified

    Specializations

    printingscanningcopyingbindingcustomer service
    Locations

    Structured locations inferred from the posting.

    New York, NY, USA

    On-site City