Service Sales Engineer

Sales & Business Development

• Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.
• Develop and align long-term business strategies, targets, and service sales plans.
• Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.
• Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.
• Submit service proposals and actively manage opportunities through the sales pipeline.
• Collate and maintain up-to-date information on market pricing and customer needs.
• Prepare and deliver technical and commercial presentations to customers and stakeholders.
• Continuously update CRM systems and sales forecasts.

Customer & Stakeholder Collaboration

• Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.
• Work closely with the Service Execution Manager and service support teams to ensure fulfillment of Service Maintenance Agreements.
• Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.
• Partner with internal administration teams to ensure accurate and timely proposal delivery.
• Actively participate in industry networking, customer visits, trade shows, and industry events.

Communication & Coordination

• Maintain clear, professional communication with customers, internal teams, and management.

• Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.