Service Sales Engineer

Job Title

Service Sales Engineer

Job Description

Vanderlande provides its customers with life-cycle services for their automated material handling systems. Life-cycle plans and Revision, Modification and Retrofit (RMR) projects are extremely important to keep a system in perfect shape and to adept it to the customer’s needs. As Service Sales Engineer for Airports, you are responsible to execute sales regarding Life-cycle plans, consult customers and prepare concepts and pricing for complex RMR projects. Furthermore, you will play an important role in professionalizing Service Sales Engineering and supporting Regions and Branches in developing this competence.
 

In this challenging role, you will serve a large variety of customers and you will work closely together with the customer, the Vanderlande Service Account / Sales Managers, different Supply Centers and external suppliers to design and sell the best offer to our customers.

In close consultation with all internal stakeholders, you advise in solutions for our customers. You will provide the sales plan together with the responsible manager and define the best approach to pursue the opportunity. With your process knowledge, you can translate the customers’ request to a solution and concept layout together with the Engineer in our team. You prepare the concept and pricing for the project and align with all internal and external parties involved (Pricing, Procurement, Planning, Engineering). After a project is sold, you secure and organize a successful project kickoff with the Service Project Manager. You are comfortable and flexible to work on multiple projects simultaneously.

Location: Santiago - 100% in office

Your qualifications and skills

• Excellent communication and interpersonal skills, both verbally and in writing in English.

• An entrepreneurial spirit, anticipating and mitigating project risks, and dealing with issues in a practical environment.

• A cooperative mindset, enthusiastic to work in multidisciplinary, international teams, and like to share your knowledge with your coworkers.

• A technical bachelor’s degree in industrial, Mechanical Engineering, Mechatronics or similar

• At least 5 years’ experience in sales engineering, preferably of brownfield projects

• Analytical ability to structure and solve logistical problems.

• You have a strong customer focus, ‘Service mindset’, and can convince your stakeholders.

• Willing to travel up to 5% internationally.