Service Provider Manager

Hartford, CT, us on site Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Be part of our growth story! 

Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that’s committed to helping some of the most recognized brands across North America deliver better experiences for their customers?

Vixxo is a technology-enabled, asset management company that works with Fortune 500 clients within the retail, restaurant, convenience and grocery industries. We leverage data to help businesses manage their facilities maintenance programs, make better decisions, gain visibility into facility investments and achieve sustained cost savings.



About the Role

The Service Provider Manager is responsible for the growth and retention of a qualified network of Service Providers within a defined geographical region.  Negotiate and work with service providers to establish relationships and partnerships creating a mutual benefit for the Company and the independent business owner. The Service Provider Manager has an overarching goal to ensure service providers understand their contractual requirements drive the total cost of ownership out of the Service Provider base while improving product/service quality to clients. Responsible for managing contracts (labor rates) with new and established Service Providers. This professional will support the service centers and the SP acting as a liaison with service providers at the strategic level for service delivery of these trades. Additional responsibilities include reviewing KPI performance with SP’s for continued improvement resulting in additional work.



About You

  • Bachelor of Science degree in Business, Engineering or related filed
  • 5-8 years of experience in vendor management and contract negotiation or service related sales
  • Supply chain knowledge, specific with trade sourcing expertise
  • Facility Maintenance or experience with HVAC/R, plumbing and electrical services experience a plus
  • Working knowledge of Microsoft Office (Word and Excel); technical aptitude to work within additional software applications
  • Strong financial, analytical and business acumen
  • The position requires regular travel at an annual rate up to 60%



All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage service provider relationships, contracts, KPIs, and ensure service quality and cost efficiency.

Job title

Service Provider Manager

Experience level

5-8 years

Industry

software

Location requirements

Hartford, CT, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

vendor managementcontract negotiationsupply chainMicrosoft Office

Preferred skills

facility maintenanceHVACplumbingelectrical

Specializations

contract negotiationvendor managementfacility maintenancesupply chain
Locations

Structured locations inferred from the posting.

Hartford, CT, USA

On-site City