Service Manager

Burlington Coat Factory of TX, Inc.

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00827 - Brooklyn Until 8/22/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description

Position Overview

As a Service Manager, you’ll be responsible for overseeing critical day-to-day operations, specifically focusing on Point of Service/Front End services.

A Day in the Life

You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

• Positively communicate and demonstrate the company’s Core Values by developing trust and respect among staff, building strong teams and partnerships through collaborative work ethics, and driving business results by taking ownership and pride in the company and getting things done.

• Ensure team delivers excellent customer service while demonstrating a high degree of professionalism.

You'll Come With

• 3+ years of Retail Management and Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization with the ability to manage multi-million dollar sales volume

• Ability to work a flexible schedule; including early morning, nights, weekends, holidays

• Ability to lift and move boxes weighing 50 lbs. or more

• Comfortable utilizing scheduling and reporting computer software

• Travel required – as needed

Come join our team. You’re going to like it here!  

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. 

 

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $27.60 - $42.55

About this role

Summary

Manage retail operations, lead teams, ensure customer satisfaction, handle reports, and work flexible hours.

Job title

Service Manager

Experience level

3+ years

Industry

retail

Location requirements

Brooklyn, on-site; travel required

Salary

$27.60 - $42.55

Management role

Yes

Skills & keywords

Required skills

retail managementcustomer serviceschedule softwareliftingcommunication

Preferred skills

None specified

Specializations

operationscustomer service
Locations

Structured locations inferred from the posting.

Brooklyn Park, MN, USA

On-site City