Service Engineer, REF
Carl Zeiss Jena GmbH
Apply to this jobMain Tasks
Duties and responsibilities include but are not limited to:
- Support high quality after-sales service to satisfy customers 70%
Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
- Provide effective communication to customer and visiting VIP customers 20%
- Handling service quotation, service contract and collect service AR. 10%
- Perform other related duties and responsibilities as assigned
Requirements
Education
- Bachelor degree in science and engineering
Experience
- Relevant working experience in development, technology, production or service of medical instrument field
- 4 years experience in engineering
- 2 years experience in related field is preferred
Other skills Logical thinking
- Good Customer Sense
- Excellent communication skills
- English and Chinese language skills: Proficient in writing and reading, CET-4
- Use of computer software and data processing applications relevant to technical techniques
Your ZEISS Recruiting Team
Summary
Provide technical support, maintenance, and repair for medical instruments, ensuring customer satisfaction.
Job title
Service Engineer, REF
Experience level
4+ years
Minimum experience
4+ years exp
Industry
medical devices
Location requirements
Shanghai-based role with remote options possible
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Shanghai, China