Service Engineer, Radiology Singapore

Service Engineer, Radiology Singapore

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where "Health for all, Hunger for none" is no longer a dream, but a real possibility. We're doing it with energy, curiosity and dedication, always learning from diverse perspectives, expanding our thinking, growing our capabilities and redefining what's possible.

Where do you want to go?

We are looking for an experienced Service Engineer, Medical Devices to join Bayer's Radiology team. In this field-based role, you will provide high-quality technical service and engineering support for Bayer's Medical Devices portfolio, ensuring safe, reliable, and compliant equipment performance while delivering exceptional customer experiences.

Do something that moves you.

As a Service Engineer, Medical Devices, you will:

• Perform preventive maintenance, corrective maintenance, troubleshooting, and emergency service support in accordance with Bayer service standards.
• Install, test, commission, and validate medical devices to ensure optimal functionality and compliance with technical specifications.
• Diagnose and resolve technical equipment issues while maintaining high levels of customer satisfaction and equipment uptime.
• Provide customer orientation and basic operational training following equipment installation and upgrades.
• Support equipment relocation, decommissioning activities, and product upgrade projects.
• Coordinate technical aspects of customer implementation projects, including site readiness assessments and installation planning.
• Maintain accurate service documentation, installed base records, and technical reports in a timely manner.
• Build and maintain strong relationships with hospital biomedical engineers, radiographers, radiologists, and healthcare customers.
• Provide technical consultation and product support while escalating complex issues when necessary.
• Ensure compliance with Bayer quality standards, regulatory requirements, and safety procedures.
• Manage service tools, test equipment, and spare parts inventory effectively.
• Collaborate with cross-functional teams including Clinical Applications, Commercial, Regulatory Affairs, Quality Assurance, Supply Chain, and Regional Technical Service teams.
• Contribute technical insights and feedback to support continuous product and service improvement initiatives.

Who You Are

• Diploma or Bachelor's Degree in Biomedical Engineering, Electrical Engineering, Electronics Engineering, or a related discipline.
• Minimum 3 years of experience in medical device field service, technical support, or equipment servicing roles.
• Experience in healthcare IT will be an added advantage
• Hands-on experience in installation, preventive maintenance, corrective maintenance, and troubleshooting of medical equipment.
• Experience supporting capital medical equipment is highly preferred.
• Strong technical troubleshooting and root cause analysis skills.
• Ability to interpret technical documentation and maintain accurate service records.
• Demonstrated project coordination and stakeholder management capabilities.
• Strong customer service orientation with excellent communication skills.
• Ability to work independently, prioritize tasks effectively, and manage multiple customer requirements.
• Knowledge of healthcare regulations, quality systems, and medical device compliance requirements is an advantage.
• Willingness to travel to customer sites as required.

You @ Bayer

We are committed to creating a culture where people can be their best, in an environment that values inclusion, diversity, and flexibility. At Bayer everyone belongs, regardless of background, identity, or experience.

Ready to make an impact?

Join Bayer and help shape the future of medicine through scientific excellence, innovation, and meaningful engagement with the healthcare community.