Service Desk 3

We provide creative and technology services and solutions in the areas of web design, customized web applications, IT Staffing and e-commerce solutions, Mobile App development and much more services to organizations in the All over the world.

With well defined and documented processes and practices, we ensure successful implementation of all our projects. Our teams are highly trained in best practices of web and application developments and are managed by certified project managers who ensure highest levels of process control and management

Job Title: Service Desk 3 (SD3) 
Location: Columbus, OH
Duration: 4 Months
Mode of Interview : Interviews will be held on 2/15/17- Candidates must be available for on-site interviews on 2/15/17

Shifts:

Evening Shift 2nd Shift

Sunday – Thursday 3:30 pm – 12:00 am (1 Position)

Monday Evening 11:30 Pm – Saturday 8:00 (1 Position)

No of Position : 2

Short Description on what they will be working on, objectives, and tasks/deliverables

1.    8 total years I.T experience.

2.    4 Years SCCM or SMS like experience

3.    4 Years PowerShell scripting experience in a production environment

4.    8 years customer service experience

5.    10 Years Troubleshooting experience

6.    4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.

7.    5 years’ experience with Active Directory including tools like ADUC.

8.    Contributes to continuous process improvements to increase the efficiency of section.

9.    Excellent communication skills both written and oral.

Certifications Preferred:

A+

Microsoft Certification

All your information will be kept confidential according to EEO guidelines.