Service Coordinator

C23901 Alfa Laval Inc (US)

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Shanghai Until 10/4/2026 H-1B sponsor history First posted August 5, 2026 Last posted August 5, 2026
Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

About the job:

  • Manage the order to cash process for Standard Orders, from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).

  • Customer support during the process: order status, delivery date.

  • Backlog and WIP maintenance.

  • Claims administration.

What you know:

  • Able to handle conflicting demands and work under pressure.

  • Good coordination and communication skills.

  • Good English both oral and written.

  • Good PC literature in MS Office.

  • Excellent coordination and communication skills.

  • Order support experience is preferred.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About this role

Summary

Manage order to cash process, support customers, and coordinate logistics.

Job title

Service Coordinator

Experience level

null

Industry

energy

Location requirements

Shanghai, on-site role with no remote work allowed.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

coordinationcommunicationMS Officeorder support

Preferred skills

order support experience

Specializations

order managementcustomer supportcoordinationlogistics
Locations

Structured locations inferred from the posting.

Shanghai, China

On-site City