Service Coordinator
C23901 Alfa Laval Inc (US)
Apply to this jobEvery day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
About the job:
Manage the order to cash process for Standard Orders, from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).
Customer support during the process: order status, delivery date.
Backlog and WIP maintenance.
Claims administration.
What you know:
Able to handle conflicting demands and work under pressure.
Good coordination and communication skills.
Good English both oral and written.
Good PC literature in MS Office.
Excellent coordination and communication skills.
Order support experience is preferred.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Summary
Manage order to cash process, support customers, and coordinate logistics.
Job title
Service Coordinator
Experience level
null
Industry
energy
Location requirements
Shanghai, on-site role with no remote work allowed.
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Shanghai, China