Service Advisor
L0230 Mercedes-Benz of Beaverton
Apply to this jobDealership:
L0751 Subaru of TroySubaru of Troy
NOW HIRING: AUTOMOTIVE SERVICE ADVISORS
Schedule: Open availability required, including Saturdays
You will be part of a busy team and should enjoy helping customers, this is your opportunity. You will also maximize earning potential. This opportunity is to join a high-performing service team focused on customer satisfaction and long-term relationships.
You will report to the Service Manager.
This is an on-site position in Troy, NY.
What You'll Do
- Promote communication between customers and technicians
- Identify vehicle concerns and recommend appropriate services
- Prepare accurate estimates for parts, labor, and repairs
- You will write and manage repair orders (ROs) from start to finish
- You will communicate additional service needs based on inspections
- Verify and process warranty and service contract coverage
- Keep customers informed on timelines, costs, and service updates
What We're Looking For
- Previous Service Advisor experience
- Automotive technician background helpful
- 1+ years of experience with vehicle systems and maintenance
- Valid driver's license and clean driving record
Compensation
Estimated annual Compensation: $64,000 – $125,000
(Earnings based on performance, experience, and commission)
Benefits
- Medical, Dental, and Vision coverage
- Paid Time Off & Holidays
- 401(k) with company participation
- Employee Stock Purchase Plan
- Paid Life Insurance & Disability coverage
- Ongoing training through Lithia Learning Center
- Vehicle purchase discounts and wellness programs
Requirements: High school diploma (or equivalent), 18+
We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.
Summary
Assist customers, identify vehicle issues, prepare estimates, and manage repair orders.
Job title
Service Advisor
Experience level
1+ years
Minimum experience
1+ years exp
Industry
automotive
Location requirements
on-site in Troy, NY; no remote work allowed
Salary
$64k–$125k
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Troy, NY, USA