Service Advisor

L0230 Mercedes-Benz of Beaverton

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Troy Subaru, Troy, NY 12180 Until 9/29/2026 1+ years exp H-1B sponsor history First posted July 31, 2026 Last posted July 31, 2026
Job description

Dealership:

L0751 Subaru of Troy

Subaru of Troy

NOW HIRING: AUTOMOTIVE SERVICE ADVISORS

Schedule: Open availability required, including Saturdays

You will be part of a busy team and should enjoy helping customers, this is your opportunity. You will also maximize earning potential. This opportunity is to join a high-performing service team focused on customer satisfaction and long-term relationships.

You will report to the Service Manager.

This is an on-site position in Troy, NY.

What You'll Do

  • Promote communication between customers and technicians
  • Identify vehicle concerns and recommend appropriate services
  • Prepare accurate estimates for parts, labor, and repairs
  • You will write and manage repair orders (ROs) from start to finish
  • You will communicate additional service needs based on inspections
  • Verify and process warranty and service contract coverage
  • Keep customers informed on timelines, costs, and service updates

What We're Looking For

  • Previous Service Advisor experience
  • Automotive technician background helpful
  • 1+ years of experience with vehicle systems and maintenance
  • Valid driver's license and clean driving record

Compensation

Estimated annual Compensation: $64,000 – $125,000

(Earnings based on performance, experience, and commission)

Benefits

  • Medical, Dental, and Vision coverage
  • Paid Time Off & Holidays
  • 401(k) with company participation
  • Employee Stock Purchase Plan
  • Paid Life Insurance & Disability coverage
  • Ongoing training through Lithia Learning Center
  • Vehicle purchase discounts and wellness programs

Requirements: High school diploma (or equivalent), 18+

We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.

About this role

Summary

Assist customers, identify vehicle issues, prepare estimates, and manage repair orders.

Job title

Service Advisor

Experience level

1+ years

Minimum experience

1+ years exp

Industry

automotive

Location requirements

on-site in Troy, NY; no remote work allowed

Salary

$64k–$125k

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

customer communicationvehicle knowledgewarranty processing

Preferred skills

automotive technician background

Specializations

vehicle systemsmaintenance
Locations

Structured locations inferred from the posting.

Troy, NY, USA

On-site City