Service Advisor

L0230 Mercedes-Benz of Beaverton

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DTLA Porsche, Los Angeles, CA 90007 Until 9/18/2026 1+ years exp H-1B sponsor history First posted July 20, 2026 Last posted July 20, 2026
Job description

Dealership:

L0308 Porsche Downtown LA

Porsche of Downtown LA

Now Hiring: Service Advisor

  • Pay: $64,500 - $161,800 Annually
  • Schedule: Full Time
  • Department Hours - Monday - Friday: 7:00am - 5:30pm. Saturday 9:000 am - 3:00pm.

Why Join Our Team?

  • A high-performing service department with opportunities to maximize your earning potential
  • The opportunity to work with Porsche customers who value quality, performance, and expertise
  • A professional environment supported by experienced technicians, parts specialists, and leadership
  • Access to Porsche training and tools to enhance your automotive knowledge
  • A luxury dealership atmosphere focused on customer satisfaction and excellence
  • Opportunities for career growth

What You'll Do

  • Be the primary contact for Porsche service customers, delivering a first-class customer experience.
  • Schedule appointments and prepare repair orders.
  • Communicate maintenance recommendations and repair options.
  • Coordinate with technicians and keep customers informed throughout the repair process.
  • Help achieve departmental sales, CSI, and customer satisfaction goals

What You'll Bring

  • 1+ years of previous Service Advisor experience in a dealership environment.
  • CDK experience.
  • We prefer experience with luxury or European brands, but do not require it.
  • Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The Annual Estimated Earnings Range is $64,500 - $161,800.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

About this role

Summary

Serve as primary contact, schedule repairs, communicate recommendations, coordinate with technicians.

Job title

Service Advisor

Experience level

1+ years

Minimum experience

1+ years exp

Industry

automotive

Location requirements

Los Angeles, CA; remote work not allowed

Salary

$65k–$162k

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

dealership experienceCDK

Preferred skills

luxury brandsEuropean brands

Specializations

maintenance schedulingcustomer communicationrepair order coordinationautomotive knowledge
Locations

Structured locations inferred from the posting.

Downtown Los Angeles, Los Angeles, CA, USA

On-site City