Senior Workforce Management Specialist

US Until 8/21/2026 First posted June 13, 2026 Last posted June 13, 2026
Job description
Maximus is currently looking for a Senior Workforce Management Specialist(s) at the Phoenix, AZ and Chester, VA locations. This position is responsible for providing proactive, solutions-oriented support for the contact center management and WFM team.
About this role

Summary

Provide support for contact center management and workforce planning.

Job title

Senior Workforce Management Specialist

Experience level

senior level

Industry

healthcare

Location requirements

On-site in Phoenix, AZ or Chester, VA; no remote work.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

contact centerworkforce management
Locations

Structured locations inferred from the posting.

Phoenix, AZ, USA

On-site City

Chester, VA, USA

On-site City