Senior Technical support Associate
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers,routers,emails. and also provide website development services to national and International Business
SPOT OFFER..Immediate Joiners Required
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
Must Have Experience in Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Salary:Rs.10,000-20000/month(fixed)+Huge Incentives
Shift : 8:30pm-6:30am
Working Days: 6 days(rotational Off 1 day)
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact:Devopriya(HR) @ 7059753939 for further queries
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Summary
Handle inbound calls diagnosing printer, router issues, sell support plans, require sales experience.
Job title
Senior Technical support Associate
Experience level
6 months-1 year
Industry
technology
Location requirements
Kolkata, WB, in; no remote work allowed.
Salary
Rs.10,000-20000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India