Senior Supply Chain & Customer Services Specialist

Klüber Lubrication NA LP

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Guatemala City Until 8/22/2026 7+ years exp H-1B sponsor history First posted May 15, 2026 Last posted May 15, 2026
Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Customer & Cross-Functional Leadership: Act as the senior point of contact for new and existing customers, representing the company while driving seamless coordination across sales, technical support, and supply chain teams.
  • Order & Logistics Oversight: Lead end-to-end order management, including order entry, confirmation, billing, delivery documentation, packing lists, and shipment coordination with carriers and warehouses.
  • Supply Chain & Operations Management: Oversee production (SAW) order planning, inventory control, drop shipment operations, and export coordination across Central America to ensure continuity and efficiency.
  • Procurement & Administrative Governance: Manage material and indirect procurement requisitions to support departmental and operational requirements.
  • Performance Monitoring & Continuous Improvement: Track, analyze, and report daily, weekly, and monthly KPIs, driving operational efficiency and continuous improvement initiatives.

Qualifications:

  • Degree in Business, Supply Chain or related field with at least 7 years of experience.
  • Basic knowledge of ERP systems (SAP preferred) and demand planning.
  • Strong communication and negotiation skills with a proactive attitude.
  • Ability to analyze data and understand basic technical documents.
  • Proficient in Microsoft Office; fluent in English and Spanish; familiar with import/export rules.

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Textile Technologies S.A.
About this role

Summary

Manage customer relations, supply chain operations, procurement, and performance improvement in a manufacturing setting.

Job title

Senior Supply Chain & Customer Services Specialist

Experience level

7+ years

Minimum experience

7+ years exp

Industry

manufacturing

Location requirements

Guatemala City, remote not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

ERP systemsSAPdemand planningMicrosoft Officebilingual English and Spanishimport/export

Preferred skills

None specified

Specializations

order managementlogisticsprocurementsupply chaindata analysis
Locations

Structured locations inferred from the posting.

Guatemala City, Guatemala

Work arrangement unknown City