Senior Specialist, Products and Solutions F/T

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Products and Solutions F/T

Overview
Provide support to teams in developing products and solutions by sharing knowledge of products, services, or platform capabilities within their defined market and/or segment.

Role
• Collaborate with internal Mastercard teams to develop the Customer Solution Center value proposition by analyzing customer needs and issues, and offering expertise on Mastercard's platforms, products, and services.
• Analyze market trends and customer needs and communicate the latest customer requirements and opportunities to contribute to client solutions and introduce new products and solutions to the region while optimizing their performance.
• Monitor progress and report on project plans and roadmaps while measuring and tracking Key Performance Indicators.
• Assist in the creation of internal knowledge documents such as case studies and industry best practices.
• Lead customer meetings focused on products, optimization, and technical implementation/project management, as well as internal meetings on product/revenue performance.

About You
• Position requires a Bachelor’s degree or foreign equivalent in Business Technology, Business Administration, Finance, or related and four (4) years of experience in job offered or as a Product Specialist, Associate Analyst, or related.
• Qualifying experience must include at least one (1) year with each of the following: Data Analytics (KPIs, Drivers); Financial Planning (Oracle Hyperion); Product Management; Product & Solutions Sales; Data Visualization (Tableau, PowerBI); Enterprise Reporting (SQL, Query creation); Microsoft Office (Excel, PowerPoint, Word).
• Employer will accept any suitable combination of education, training, or experience.
• Telecommuting and/or working from home may be permissible pursuant to company policies.
• To apply, please click the “Apply for job” link above, or send resume to recruiter Brooke Stuart, [email protected], 2000 Purchase Street, Purchase, NY, 10577. Reference MC15-2026.


Incentives offered through MasterCard’s Employee Referral Program Apply to this position. For more information, please visit our Employee Referral Site or see employee handbook.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Miami, Florida: $95,000 - $152,000 USD