Senior Specialist, Digital Engagement Platform

RHB Bank Berhad

Kuala Lumpur Until 9/28/2026 First posted July 30, 2026 Last posted July 30, 2026

Job description

Project management and planning of product onboarding roadmap via digital platforms.
Success of digitally acquired customers across all retail products.
Making data driven and informed decisions to improve acquisition cost.
Well versed with understanding of customer data to build a digital persona and help build an excellent user experience.
Responsible for identifying opportunities to drive conversion and success of digital sales KPI via digital platforms.

About this role

Summary

Manage digital product onboarding, analyze customer data, and improve digital sales and user experience.

Job title

Senior Specialist, Digital Engagement Platform

Experience level

senior level

Industry

software

Location requirements

Kuala Lumpur, no remote work specified

Salary

Not specified

Management role

Skills & keywords

Required skills

project managementdigital platformscustomer datadata-driven decisionsdigital persona

Preferred skills

None specified

Specializations

project managementdigital platformscustomer datadigital personauser experience

Locations

Structured locations inferred from the posting.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

On-site City