Senior Site Reliability Engineer

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. 

Role Overview:

Looking for a Site Reliability Engineer (SRE) to support the reliability, availability, and performance of business‑critical systems. This role focuses on AWS cloud infrastructure, DevOps tools, and core SRE practices. You will work closely with development, platform, and operations teams to ensure systems are stable, scalable, and well monitored.

Key Responsibilities:

Reliability & Operations:

• Support high availability, scalability, and performance of production systems
• Implement and maintain SLIs, SLOs, and SLAs for services
• Identify and reduce operational toil through automation and process improvement
• Support design and implementation of fault‑tolerant and resilient systems

AWS & Cloud Operations:

• Manage and operate systems hosted on AWS (EC2, EKS/ECS, RDS, S3, Lambda, CloudWatch, IAM, VPC)
• Support cloud deployments and infrastructure changes following best practices
• Assist with backup, disaster recovery, and resiliency planning

DevOps & Automation:

• Work with CI/CD pipelines and DevOps tools to support reliable deployments
• Use Infrastructure as Code tools such as Terraform or CloudFormation
• Automate repetitive tasks using scripts (Python, Bash, etc.)

Incident Management:

• Participating in production incident response, troubleshooting, and service restoration
• Perform root cause analysis (RCA) and contribute to post‑incident reviews
• Help implement preventive actions to avoid incident recurrence

Observability:

• Configure and maintain monitoring, logging, and alerting using tools like CloudWatch, Prometheus, Grafana, Splunk, Dynatrace,
• Build dashboards to track system health and reliability metrics thoroughly user Journey
• Improve alert quality to reduce noise and improve response times

Collaboration:

• Work closely with application and Engineering teams to embed reliability into system design
• Act as a strong team player, sharing knowledge and supporting team goals
• Communicate effectively with technical and non‑technical stakeholders

Required Skills:

• Hands‑on experience with AWS cloud services
• Knowledge of DevOps tools and CI/CD processes
• Understanding of SRE principles, monitoring, and reliability engineering
• Experience with Linux systems and troubleshooting production issues
• Basic scripting skills (Python, Shell, or similar)
• Good communication and collaboration skills

Qualifications

• DevOps
• AWS cloud services
• python
• dynatrace

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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