Senior/Principal Application Consultant

AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.

In this role, you will:
o Take ownership of high-stakes projects, ensuring timely and flawless implementation for top-tier banks.
o Work directly with customers, leading end-to-end delivery of AdalFi’s solutions.
o Be part of a collaborative team driving innovation in financial workflows.
o Play a critical role in optimizing banking operations, customer experiences, and product delivery.

Key Responsibilities:
o Implementation Leadership: Lead all implementation phases, including pre-UAT, UAT, production deployments, and post-go-live support.
o Customer Engagement: Serve as the primary point of contact for customers, managing expectations and ensuring professional communication throughout the project lifecycle.
o UAT Coordination: Plan, execute, and oversee UAT sessions with banks, resolving issues and ensuring readiness for production.
o Issue Resolution: Proactively track and resolve technical and operational issues, escalating when necessary.
o Process Optimization: Identify inefficiencies in workflows and recommend improvements to enhance delivery.
o Collaboration: Work closely with engineering, QA, and product teams to ensure alignment on deliverables and timelines.
o Mentorship: Provide guidance to junior team members, helping them grow and succeed.

Required Skills & Experience:
Soft Skills:
o Outstanding communication and interpersonal skills to manage client relationships effectively.
o Strong leadership abilities to guide projects and teams.
o Exceptional organizational and multitasking skills to manage multiple projects simultaneously.
o A problem-solving mindset with a focus on delivering results.
Hard Skills:
o Proven experience in implementing software solutions, especially in banking or financial domains.
o Expertise in UAT processes, system testing, and API integrations.
o Proficiency with tools like JIRA, Confluence, or Asana.
o Advanced technical skills, including SQL, debugging, and understanding of system configurations.

Qualifications:
o Bachelor’s degree in Computer Science, Software Engineering, or a related field from a reputed university.
o 3-6 years of experience in implementation, delivery, or project management roles, preferably in the banking or fintech sector.