Senior Planner, Mass Care Administration - Emergency Management

Join a workforce where innovation and teamwork provide support to the community and citizens of Monroe County.

Compensation:

$86,569.13 - $138,510.61

Job Description:

The primary function of this position is to conduct specialized tasks related to organizing and coordinating operations, communications, support, planning, and response for the Emergency Management Special Needs program in Monroe County. This role is responsible for the comprehensive development and administration of Emergency Management activities associated with Emergency Support Functions 6 (Mass Care), 8 (Health and Medical), 15 (Volunteers and Donations), and 17 (Animals and Agriculture), as outlined in the Comprehensive Emergency Management Plan (CEMP) and its related volumes and annexes. The position reports to the Emergency Management Director.

The secondary function includes managing Emergency Management purchasing, overseeing program administration, issuing emergency worker and business reentry placards, and supervising vendor activities.

ESSENTIAL JOB FUNCTIONS

• Manages the County Special Needs Program (SPNS), including maintaining the registry, assigning emergency transportation, and coordinating hospital placements for evacuees.

• Facilitates call-downs of all registered SPNS clients at least twice annually to assess evacuation assistance needs.

• Conducts annual Comprehensive Emergency Management Plan (CEMP) reviews for Adult Day Care Centers, organizations serving persons with disabilities, Ambulatory Surgery Centers, Assisted Living Facilities, End-Stage Renal Disease Centers, Hospitals, and Nursing Homes in compliance with Florida Statutes 429.929(1)(g), 408.821(1)(a)-(d), 429.41(b), 395.1055(1)(c), and 400.23(2)(g).

• Coordinates shelter operations for the general population, Special Needs individuals, medically managed residents, and pets.

• Oversees the establishment and operation of Points of Distribution (PODs) throughout Monroe County.

• Manages feeding support operations for disaster response.

• Supervises reunification and family assistance efforts during emergency events.

• Administers Volunteer Monroe and oversees donation management centers across the County.

• Reviews and renews transportation agreements for special needs services, as well as advanced and basic life support contracts for medically managed residents.

• Assists in establishing Disaster Recovery Centers (DRC) and Multi-Agency Resource Centers (MARC) during emergencies.

• Facilitates emergency housing, transitional shelter assistance, and disaster homelessness support.

• Oversees Disaster Care Management and Disaster Crisis Counseling services.

• Prepares reports and identifies program objectives to strengthen the Special Needs Program.

• Maintains and promotes the registry for medically managed patients to support sheltering of bed-bound, electrically dependent, and medically critical residents.

• Serves as the Monroe County Health Department liaison on special needs issues.

• Collaborates with home health agencies and medical equipment providers.

• Utilizes WebEOC to document actions, track resources, collect data, and develop real-time operational action plans.

• Implements and manages mass notification and alerting systems through Everbridge to ensure timely emergency communications.

• Applies the BOLD planning tool to support the development, maintenance, and execution of emergency management plans.

• Represents Monroe County Emergency Management on assigned state and local committees.

• Develops and maintains Mass Care Standard Operating Procedures (SOPs).

• Monitors vendor contracts to ensure compliance with County agreements.

• Executes purchasing requisitions, verifies invoices, and processes transactions with the Finance Department while monitoring expenses.

• Maintains paper and electronic records, including scanned files and archived documents.

• Administers the Monroe County Business and Emergency Worker Placard Re-entry Program.

• Implements the marketing plan for hurricane season preparedness, collaborating with the Public Information Officer, staff, and volunteer organizations to provide essential emergency preparedness messaging and response information.

• Remains on-call 24 hours a day for potential emergencies.

• Responsible for personally knowing and following the County’s Personnel Policies and Procedures, Administrative Instructions, Department Operating Procedures, and applicable Statutes and Regulations.  Responsible for ensuring others also adhere to these standards.

• Performs other related job duties as assigned.

• In the event of special, emergency, or disaster situations, employee may be required to work schedules other than those for which they are regularly scheduled in any capacity deemed appropriate.

QUALIFICATIONS

Education and Experience:

Bachelor’s degree preferred. Major in Emergency Management, Public Administration, Business Administration, Management, or a related acceptable field. Five (5) to seven (7) years minimum of prior related work experience. An acceptable combination of education and/or experience may be substituted for education.

Special Qualifications:

Complete FAEM within 3 years and FPEM within 5 years.

Knowledge, Skills, and Abilities:

• Ability to work from a general outline of duties and responsibilities. Assist other employees in completing work.

• Ability to perform work that encompasses technical and legal concepts. Work directly contributes to the implementation of specific policies, programs, or initiatives of the organization.

• Ability to follow basic guidelines for operational activities. Make decisions that govern the activities and behaviors of staff members. Work directly impacts other workers, citizens, or both.

• Ability to provide updates to senior managers, elected officials, or other community groups or organizations.

PHYSICAL DEMANDS

The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.

• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.

• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

• Speaking: Expressing or exchanging ideas by means of the spoken word, including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Talking: Expressing or exchanging ideas by means of the spoken word, including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

WORK ENVIRONMENT

Deals with crisis situations that require me to make major decisions involving people, resources, and property.

Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

Equal Opportunity Employer: Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, or military service in employment or the provision of services.

Empleador de Igualdad de Oportunidades: El Condado de Monroe no discrimina por motivos de raza, color, origen nacional, género, religión, edad, discapacidad o servicio militar en el empleo o la prestación de servicios.

Veterans Preference according to Florida State Statute 295.07: Certain service members and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.
Preferencia de Veteranos de acuerdo con el Estatuto del Estado de Florida 295.07: Ciertos miembros del servicio y veteranos, y los cónyuges y familiares de los miembros del servicio y veteranos, reciben preferencia y prioridad en el empleo por parte del estado y se les alienta a solicitar los puestos que se están llenando.