Senior Personal Banker
Ssc Egypt
Apply to this job Cairo, Cairo Governorate, Egypt on site Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description
- Key Responsibilities:
- Customer Service & Relationship Management:
- Address customer walk-ins and provide required banking services.
- Resolve customer complaints and ensure satisfaction.
- Build and maintain long-term customer relationships by responding to needs and offering tailored solutions.
- Sales & Business Development:
- Meet weekly sales targets for customer visits and tele-calling.
- Introduce, explain, cross-sell, and up-sell bank services and products.
- Achieve sales and revenue targets through new customer acquisition and existing customer relationship strengthening.
- Branch Operations & Trade Finance:
- Support daily branch operations related to customer service.
- Stay informed about product features and competitor offerings.
- Assist with trade finance operations to ensure accurate and efficient service.
- Customer Acquisition & Retention:
- Conduct outside visits to acquire new customers and retain existing ones.
- Work with branch management to develop customer acquisition and retention strategies.
- Qualifications:
- Education:
- Bachelor’s degree in business, Finance, or related field.
- Banking certifications are a plus.
- Experience:
- 3+ years of experience in retail banking with a focus on sales and customer service.
- Experience in trade finance operations is desirable.
- Skills:
- Strong communication, problem-solving, and organizational skills.
- Knowledge of banking products and services.
- Ability to meet sales targets and handle multiple tasks in a fast-paced environment.
About this role
Summary
Manage customer relationships, achieve sales targets, and support branch operations.
Job title
Senior Personal Banker
Experience level
3+ years
Industry
banking
Location requirements
Cairo, Egypt; remote work not allowed
Salary
Not specified
Management role
No
Skills & keywords
Required skills
communicationproblem-solvingorganizational skillsbanking productssales targets
Preferred skills
banking certificationstrade finance
Specializations
customer servicesalestrade financerelationship managementbusiness development
Locations
Structured locations inferred from the posting.
Cairo, Cairo Governorate, Egypt
On-site City