Senior Operations Specialist

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We’re looking for an analytical and solutions-driven Operations Specialist to help us grow our ride-hailing operations in Ukraine.

Please note that this is a full-time permanent employment opportunity.

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<title>About us</title>

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Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

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<title>About the role</title>

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As an Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

You will be leading local operations projects and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable.

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Your daily adventures will include:<bulletpoints>

• <point>Managing and supporting operations projects by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind.</point>
• <point>Developing strategies to strengthen the driver's value proposition, to grow our supply base, performance, and retention continually.</point>
• <point>Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights.</point>
• <point>Identifying trends, risks, and improvement opportunities on a local level that may impact the business.</point>
• <point>Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.</point>
• <point>Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals.</point>

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<title>About you:</title>

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• <point>You are a great collaborator with excellent negotiation and communication skills (both verbal and written) in English and Ukranian.</point>
• <point>You have an expertise in project management.</point>
• <point>You bring structure and can manage projects with multiple contributors.</point>
• <point>You have a strong sense of ownership with a hands-on approach.</point>
• <point>You thrive in a fast-paced environment.</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
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<title>Why you’ll love it here:</title>

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• <point>Play a direct role in shaping the future of mobility</point>
• <point>Impact millions of customers and partners in 600+ cities across 50 countries</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world</point>
• <point>Accelerate your professional growth with unique career opportunities</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work</point>
• <point>Enjoy the flexibility of working in a hybrid mode</point>
• <point>Take care of your physical and mental health with our wellness perks</point>
• <point>Be part of an international and diverse team, in which we ensure a cooperative work environment</point>

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<text>*Some perks may differ depending on your location.</text>
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