Senior Manager Operations

Our client, one of Nigeria’s key player in the Insurance Industry is seeking to engage an experienced candidate for the role of  Senior Manager Operations. The successful candidate will be responsible the overall operation of the organisation across various cadres and designations.

The Senior Manager Operations will  play the strategic  role of ensuring that the day-to-day cross-border operations and administration of the organisation runs smoothly.

Job Responsibilities:

• Provides direction and supervision for all the team leads including skill and competency development, so that  each  team member is continually growing into higher responsibility in the organisation.

• Implement measure to provide motivation for employees

• Prepare, revise and submit reports,budgets and other documentation

• Negotiates SLA between Finance Operations and other groups/units  within the business in accordance to the set business objectives.

• Communicate information to the departments filtered for management

• Perform training and administering sessions

• Implement quality management and regulatory compliance strategies

Strategic Skills:

The ideal candidate must-

• Have prior experience in operational management from the financial sector

• Effectively communicate both verbally and in written form

• Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation

• Have leadership and supervisory skills

• Have interpersonal skills

• Be able to work with teams

• Be able to coordinate with other departments

• Excellent project, planning, change and time management capabilities

• Be cordial and professional

• Be innovative

• Have good judgement and decision making skills

- A University degree

-10-15 years financial services operations experience.

- Exposure  to global best practices

- Prior experience, working in a managerial capacity in a structured organization