Senior Manager, Operations

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Are you ready to take charge and lead a dynamic team towards operational excellence? We have an amazing opportunity for an ambitious and passionate individual to join our organization. As a Senior Manager, Operations, you will play a pivotal role in driving the success of our company by overseeing multiple clients.  You'll be the driving force behind our production and quality control efforts, ensuring seamless operations and resolving any issues that arise. Collaborating with internal and external teams, you'll create an exceptional client experience that leaves a lasting impression.  

In this high-energy, client-centric environment, you'll foster a culture of accountability and engagement, empowering your team to make independent decisions and work collaboratively. You'll be at the forefront of continuous improvement, constantly seeking ways to enhance our operations and support the professional development of our employees.  

We're looking for a natural leader with a proven track record of success in a fast-paced, results-oriented culture. Your exceptional leadership skills, emotional intelligence, and ability to motivate others will be key to your success in this role. You'll be a master at managing change, resolving conflicts, and building strong relationships with stakeholders across various functions and locations.  

What’s in it For You:

• Large (~$2B+ revenue) formerly public information services and data business

• Durable cash flow and profitability regardless of changes in macroeconomic conditions

• Company certified as "A Great Place to Work."

• Hybrid working model- typically 2 days in the office a week for “moments that matter” and the rest of the time can be remote.

• Competitive compensation and benefits!

• Career path for continued professional growth.

• Working with leaders that care about your professional growth!

• Access to our world class self-development portal, centered around you as the employee.  We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Job Qualifications:

·       If you have a bachelor's degree, that's great! However, we also value equivalent work experience of 5+ years.  

·       With 4+ years of related experience in Real Estate Tax Servicing and 3+ years of leadership experience, you'll bring valuable expertise to the table.  

·       You thrive in a fast-paced, client-centric environment and have a knack for leading teams towards exceptional results.  

·       Your interpersonal, negotiation, and conflict resolution skills are second to none.  

·       Excellent written and oral communication skills are essential for effective collaboration.  

·       Your planning and organizational abilities are exceptional, allowing you to handle multiple projects and prioritize effectively.  

·       Experience managing distributed teams and coordinating stakeholders across multiple functions and locations is a plus.  

·       Technical aptitude with the Microsoft Suite and reporting based applications such as Tableau and Smartsheets.

#LI-RS1

#LI-Hybrid

Annual Pay Range:

93,800 - 103,000 USD

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

• Click here to see a comprehensive list of our benefit offerings.

Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

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