Senior Manager, Legal Automation & Technology

Senior Manager, Legal Automation & Technology

Job Summary

Join us on a transformational journey as we redefine legal operations for the world’s digital infrastructure company. As the Senior Manager of Legal Automation & Technology, you will report to the Director of Digital Legal and collaborate with the Global Legal Operations and Strategic Services team (GLOSS). We seek a proactive, resourceful leader with a knack for problem-solving and a passion for innovation.

Responsibilities

• Partner with GLOSS, legal teams, and IT to develop a portfolio of digital solutions aligned with enterprise priorities

• Contribute to the Legal digital transformation roadmap, gathering and prioritizing global stakeholder needs

• Lead the design and implementation of automation and AI solutions to streamline legal processes and deliver enterprise value, and support other GLOSS team members to embrace AI in legal technology solutions

• Establish and lead a legal innovation lab to explore new technologies and maximize the use of AI solutions on the Legal team

• Collaborate with external vendors and IT to assess and implement third-party AI and automation tools

• Provide thought leadership on legal technology trends, guiding teams in adopting innovative solutions

• Drive technology adoption through effective change management practices

• Manage budgets for technology projects, ensuring ROI and continuous improvement

• Define and monitor key performance indicators (KPIs) to inform future enhancements

Qualifications

• 7+ years of experience in selecting and managing legal technology solutions (e.g., eBilling, Matter Management, Contract Management, AI)

• Agile product management experience, including backlog development and user adoption

• Strong understanding of AI technologies in the legal field

• Excellent communication and presentation skills

• Proven leadership in fast-paced, cross-functional environments

• Ability to manage multiple priorities effectively

• Proficiency in ServiceNow, Agiloft, Tableau, Onit, iManage, and/or OneTrust is a plus

• Experience with Enterprise Legal Management (ELM) solutions is a plus

• Bachelor’s degree required

Join Us: If you are an innovative, enthusiastic professional ready to make a significant impact in the legal technology space, we want to hear from you!