Senior Manager, GA Network

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

FWD Vietnam was established in 2016 and is a member of FWD Group. For more information, please visit www.fwd.com.vn

PURPOSE

This position is responsible for recruiting, developing new General Agencies and maintain the existing GAs to enhance their operations & performance in the assigned territory.

KEY ACCOUNTAIBILITIES

• Recruit potential GAD candidates from external sources and assist them throughout the interview and new GA office set-up processes.

• Provide guidance for their existing GADs and GAD candidates about all matters related to GA Development Policies and GA Terms & Conditions.

• Provide training and coaching to existing GAD and their Agency Leaders to improve effectiveness of operations.

• Provide consultancy for GA candidate to help them can be qualified for signing GA contracts and successful with FWD Vietnam.

• Work with the Sales Management, GA management Team in the assigned area on GA Development Plan & Strategy

• Gather constructive feedback from GADs, GAD candidates and Sales Management Team to make recommendations to Head of GA/ GA Management Team about GA policies and processes.

• Other tasks assigned.

QUALIFICATIONS / EXPERIENCE

• University Degree

• 10 years Insurance/ Finance experience

• At least 8 years experience working as sales management position in Life Insurance

• Experience in other channel sales, sales training or customer service is an advantage.

KNOWLEDGE & TECHNICAL SKILLS

• Have the ability to attract, influence, retain and develop GA Directors and GA agency workforce.

• Good of agency distribution from end-to-end process / market trend

• Good organizational skills

• Good computer skills (especially Excel and PowerPoint)