Senior Manager-Digital Product Management

Role focus: Lead product strategy and execution for AI-powered operations capabilities that move Technology Operations from reactive incident response toward AI-assisted, AI-augmented, and safely automated operations. As a Senior Manager, Digital Product Management for AI Ops, you will lead product strategy and execution for a portfolio of AI-powered operations capabilities that help transform Technology Operations from manual, reactive incident response to AI-assisted, AI-augmented, and increasingly autonomous operations. You will define and manage product roadmaps across agentic root-cause analysis, event correlation and noise reduction, operational copilots, knowledge and skills management, guided remediation, and safe self-healing workflows. This role sits at the intersection of product management, SRE, observability, ITSM, automation, data platforms, and responsible AI. You will translate operational pain points into AI-enabled product capabilities, define success metrics, ...