Senior Manager - Customer Growth Direct Marketing

egug.fa.us2.oraclecloud.com.CX_1

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Until 9/26/2026 First posted July 28, 2026 Last posted July 28, 2026
Job description

American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business. The Customer Growth Marketing team within GCS develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch to drive high levels of product satisfaction and long-term engagement among our customers. The Sr. Manager, Customer Growth Direct Marketing will lead strategy, development, and implementation of revenue driving treatments across both our Charge and Lend Cards, in email and direct mail channels. This high-impact role has significant opportunities for exposure to leadership across GCS and will partner cross functionally across various teams including Channel Market...

About this role

Summary

Develops and leads marketing strategies to drive revenue and customer engagement.

Job title

Senior Manager - Customer Growth Direct Marketing

Experience level

senior level

Industry

financial services

Location requirements

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

strategymarketingcross functional

Preferred skills

None specified

Specializations

direct marketingcustomer growthstrategic planning
Locations

Structured locations inferred from the posting.

No structured locations extracted for this role yet.